Digital tickets require you to have a smartphone at the venue so you can access your tickets in your ProMusica Digital Ticket Wallet. If you do not have a smartphone, please call 614.464.0066 ext. 101, and we will be glad to help you arrange to pick your tickets up at will call or mail to you via Standard Mail for a small fee.
No, do not print your digital tickets. The rotating barcode includes technology that requires it to be viewed live on a screen so that it can be scanned; screenshots or printouts will not be accepted at entry.
Visit our Ticket Staff when you arrive at the venue. We would be happy to print paper tickets for the ticket owner with a valid ID that matches the name on the ticketing account.
We are currently unable to deliver tickets to your Apple or Android wallets.
Yes. To save your ProMusica Digital Ticket Wallet to your iPhone home screen, open your browser, type in mytickets.promusicacolumbus.org and then click the Share Icon at the bottom of the screen. After clicking the Share Icon (see below for an example of the Share Icon), scroll down to “Add to Home Screen.” This creates a new icon that links directly to your ProMusica Digital Ticket Wallet.
Share Icon:
To save your ProMusica Digital Ticket Wallet to your Android home screen, open your browser, type in wallet.capa.com and then touch the menu (…) icon at the top right of the web browser. After clicking the menu (…), scroll down to “Add to Home Screen.” Click “Add” and confirm by clicking “Add” again. This creates a new icon that links directly to your ProMusica Digital Ticket Wallet.