Frequently Asked Questions

 

Please review the list of frequently asked questions that provides more complete information about our upcoming SummerFEST concerts! If you have any additional questions that are not covered here, feel free to email info@promusicacolumbus.org or give us a call at 614.464.0066.


Can I buy tickets at the door?

No. Tickets must be purchased in advance on our website. Tickets will be on sale up until four hours before the concert begins. You must show proof of purchase upon arrival at the venue.

Where do I park?

Free parking is available at all venues. Please visit each event page on our website for specific details on directions and parking.

What time can I arrive?

“Doors” at all venues will open one hour before the scheduled concert time, with the exception of The Fives, which will open 30 minutes before the event begins.

How long is the concert?

Each concert lasts approximately one hour with no intermission, with the exception of the concert at the Ohio Village, which will have two 45-minute programs with a 20-minute break in between.

Do I need to bring my own lawn chair or picnic blanket?

Yes. We encourage you to please bring your lawn chair or picnic blanket as chairs will not be provided or available. (Seating for The Fives will be provided.)

Can I bring my own food? What about alcohol?

You are welcome to bring in food and non-alcoholic beverages at any event taking place in Dublin, Gahanna, or the Ohio Village. No outside alcohol is allowed at any of the events. Tortilla Street Food Truck and a cash bar will be available at the September 1 concert at the Ohio Village.

How will the Gahanna Drive-In experience work? Do I have to stay in my car?

Gahanna Parks staff will direct cars to their designated parking/viewing zone by order in which they arrive. If you would like to park near other cars, all cars in a group should arrive together. Each zone is designed for attendees to stay in their vehicle, or set up chairs/picnic area around their vehicle.

How many people will be at this concert?

The audience is limited to 100 guests at The Fives, 150 guests at Ohio Village, 100 cars at the Gahanna Drive-In, and 100 guests at the Coffman Park Amphitheater.

What happens if it rains?

ProMusica will make every effort to present concerts as scheduled. In the event of severe weather, up-to-date information will be available from the ProMusica office at 614.464.0066, as well as on our website, and on Facebook, Twitter, and Instagram.

What is your ticket policy?

All sales are final unless the event is cancelled.

Can I bring my dog?

We are a dog-loving orchestra, but please ask you to leave your furry friends safely at home.

What are the health protocols for SummerFEST?

Please visit each event page for specific safety and health protocols. Social distancing and face masks will be strictly enforced at all events. The safety of our guests, musicians, staff and volunteers is our utmost priority. Thank you for helping us keep our concerts safe and enjoyable for all.

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