Frequently Asked Questions

 

Please review the list of frequently asked questions that provides more complete information about our upcoming SummerFEST concerts! If you have any additional questions that are not covered here, feel free to email [email protected] or give us a call at 614.464.0066.


Do I need a ticket?

For our concerts at Franklin Park Conservatory & Botanical Gardens, entry is free, and you do not need a ticket. VIP tickets, with reserved catered table seating, can be purchased online until Wednesday, August 4.

For our concerts at Dublin Coffman Park Amphitheater, tickets must be purchased online in advance. Tickets will be on sale up until four hours before the concert begins or until they are sold out. You must show proof of purchase upon arrival at the venue. Tickets will not be sold at the venue.

Where do I park?

Free parking is available at all venues. Please visit each event page on our website for specific details on directions and parking.

What time can I arrive?

Gates at Franklin Park Conservatory & Botanical Gardens will open at 6:00 PM.

Guests may start to arrive at Dublin Coffman Park Amphitheater also at 6:00 PM, one hour before the concert begins.

How long is the concert?

Each concert lasts approximately one hour with no intermission.

Do I need to bring my own lawn chair or picnic blanket?

Yes. We encourage you to please bring your lawn chair or picnic blanket as chairs will not be provided or available, unless you purchase VIP tickets for Franklin Park Conservatory & Botanical Gardens.

Can I bring my own food? What about alcohol?

You are welcome to bring in food and non-alcoholic beverages. No outside alcohol is allowed at any of the events.

What happens if it rains?

ProMusica will make every effort to present concerts as scheduled. In the event of severe weather, up-to-date information will be available from the ProMusica office at 614.464.0066, as well as on our website, and on Facebook, Twitter, and Instagram.

All VIP ticket orders for Franklin Park Conservatory & Botanical Gardens are non-refundable and cannot be transferred to a different concert date. If the event is cancelled due to weather, orders will still be available for pick-up at the park.

What is your ticket policy?

All ticket sales for Dublin Coffman Park Amphitheater are final unless the event is cancelled.

Can I bring my dog?

We are a dog-loving orchestra, but no pets (except service animals) will be allowed.

What are the health protocols for SummerFEST?

The safety and health of our guests, musicians, and staff is our top priority and we will continue to follow all current public health guidelines. Thank you for helping us keep our concerts safe and enjoyable for all. Click here to read more about our current health and safety policies.

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